kayako.com
Web
What is Kayako?
Kayako gives support teams a shared inbox with AI-assisted ticket routing and a unified view of each customer's history across channels, aimed at reducing repetitive back-and-forth.
Key features
- AI-assisted ticket routing
- Unified customer history view
- Multi-channel shared inbox
Pricing
PaidSubscription pricing by agent seats
Verify on the official pricing page →Kayako use cases
- 1Routing support tickets to the right agent automatically
- 2Seeing a customer's full history across channels
- 3Managing support tickets from a shared inbox
Who is Kayako for?
Customer support teams
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