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What is Qualtrics XM?
Qualtrics is an enterprise survey and experience management platform, using AI to analyze open-ended survey responses at scale, detect sentiment and emerging themes, and predict which customers are at risk of churning.
Key features
- AI analysis of open-ended survey responses at scale
- Sentiment and emerging-theme detection
- Predicts customer churn risk from survey and behavior data
- Enterprise-grade survey design and distribution tools
Pricing
PaidPaid plans, enterprise pricing available on request
Verify on the official pricing page →Qualtrics XM use cases
- 1Analyze thousands of open-ended survey responses for themes
- 2Predict which customers are at risk of churning
- 3Track customer or employee sentiment over time
- 4Run large-scale customer or employee experience surveys
Who is Qualtrics XM for?
Enterprise customer experience teamsHR & employee experience teamsMarket researchers
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