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Qualtrics XM

Experience management platform with AI-powered survey analysis.

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Screenshot of Qualtrics XM
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What is Qualtrics XM?

Qualtrics is an enterprise survey and experience management platform, using AI to analyze open-ended survey responses at scale, detect sentiment and emerging themes, and predict which customers are at risk of churning.

Key features

  • AI analysis of open-ended survey responses at scale
  • Sentiment and emerging-theme detection
  • Predicts customer churn risk from survey and behavior data
  • Enterprise-grade survey design and distribution tools

Pricing

Paid

Paid plans, enterprise pricing available on request

Verify on the official pricing page →

Qualtrics XM use cases

  • 1Analyze thousands of open-ended survey responses for themes
  • 2Predict which customers are at risk of churning
  • 3Track customer or employee sentiment over time
  • 4Run large-scale customer or employee experience surveys

Who is Qualtrics XM for?

Enterprise customer experience teamsHR & employee experience teamsMarket researchers

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