AIPick
Category

Live Chat AI AI Tools

5 tools · ranked by community votes and reviews

How this ranking works▾

Rank is based on a combination of real, ongoing signals from the AIPick community — not a paid placement or a one-time snapshot.

  • Upvote ratio — the share of votes that are positive, not just the raw vote count.
  • Review rating — the average star rating left by users who've actually reviewed the tool.
  • Review volume — more reviews give a rating more weight, so a 5.0 from one review won't outrank a 4.7 from hundreds.
  • Recent activity — tools that keep getting votes and reviews are favored over ones that went quiet.
  • Verification — tools claimed and verified by their owners get a small trust boost, shown with a ✓ badge.

Rankings update automatically every few hours as new votes and reviews come in, and can change at any time — nobody can pay to move up this list.

1Intercom Fin AI▲ 02Gorgias▲ 03Crisp▲ 04Olark▲ 05LiveChat▲ 0
intercom.com
Screenshot of Intercom Fin AI

AI customer service agent built into the Intercom support platform.

Intercom's Fin AI resolves customer support tickets automatically across chat and email using a company's help content, escalating to humans when it can't confidently answer.

  • Automated ticket resolution
  • Omnichannel support coverage
  • Human handoff on low-confidence answers
Paid · Per-seat pricing plus per-resolution AI fees▲ 0 net votes
gorgias.com
Screenshot of Gorgias

E-commerce helpdesk with AI agents that resolve customer support tickets across chat, email, and social.

Gorgias is a customer support helpdesk built for online stores, combining a shared inbox across email, chat, and social channels with an AI agent that can autonomously resolve common order and shipping questions using live store data. It integrates deeply with e-commerce platforms to pull order status and customer history into responses.

  • AI agent resolves tickets automatically
  • Unified inbox across channels
  • Deep e-commerce platform integrations
  • Macros and automation rules
Paid · Paid plans scale by ticket volume; free trial available.▲ 0 net votes
crisp.chat
Screenshot of Crisp

Customer messaging platform with an AI agent that answers support questions from your help center.

Crisp is a live chat and customer messaging platform that includes an AI-powered chatbot capable of answering questions using a connected knowledge base, handing off to human agents when needed. It combines shared inbox, chatbot, and basic CRM features for small and mid-size support teams.

  • AI chatbot trained on your help center
  • Shared team inbox
  • Live chat widget for websites
  • Basic CRM and campaign tools
Freemium · Free plan for small teams; paid plans add AI agent and automation features.▲ 0 net votes
olark.com
Screenshot of Olark

Live chat platform with AI-assisted automated responses.

Olark adds a live chat widget to a website with AI-assisted automated responses for common questions, routing more complex conversations to a human agent.

  • AI-assisted automated chat responses
  • Live chat widget for websites
  • Human handoff for complex questions
Paid · Subscription pricing by agent seats▲ 0 net votes
livechat.com
Screenshot of LiveChat

AI-assisted live chat platform for sales and customer support.

LiveChat gives websites a chat widget with AI-assisted response suggestions and automated routing, used by both sales and support teams to engage visitors in real time.

  • AI-assisted response suggestions
  • Sales and support chat combined
  • Real-time visitor engagement
Paid · Subscription pricing by agent seats▲ 0 net votes