Crisp
Customer messaging platform with an AI agent that answers support questions from your help center.
What is Crisp?
Crisp is a live chat and customer messaging platform that includes an AI-powered chatbot capable of answering questions using a connected knowledge base, handing off to human agents when needed. It combines shared inbox, chatbot, and basic CRM features for small and mid-size support teams.
Key features
- AI chatbot trained on your help center
- Shared team inbox
- Live chat widget for websites
- Basic CRM and campaign tools
Pricing
FreemiumFree plan for small teams; paid plans add AI agent and automation features.
Verify on the official pricing page →Crisp use cases
- 1Answering common support questions automatically
- 2Running live chat on a website or app
- 3Combining chat support with light CRM
Who is Crisp for?
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