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Gorgias

E-commerce helpdesk with AI agents that resolve customer support tickets across chat, email, and social.

gorgias.com
Screenshot of Gorgias
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What is Gorgias?

Gorgias is a customer support helpdesk built for online stores, combining a shared inbox across email, chat, and social channels with an AI agent that can autonomously resolve common order and shipping questions using live store data. It integrates deeply with e-commerce platforms to pull order status and customer history into responses.

Key features

  • AI agent resolves tickets automatically
  • Unified inbox across channels
  • Deep e-commerce platform integrations
  • Macros and automation rules

Pricing

Paid

Paid plans scale by ticket volume; free trial available.

Verify on the official pricing page →

Gorgias use cases

  • 1Automating order-status and shipping support
  • 2Managing multi-channel customer support in one inbox
  • 3Reducing ticket volume for e-commerce teams

Who is Gorgias for?

E-commerce brandsSupport teams

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