What is Decagon?
Decagon builds conversational AI agents that handle customer support across chat, email, and voice, learning from a company's existing help content and past tickets to resolve issues without human agents for common cases.
Key features
- Learns from existing help docs/tickets
- Multi-channel (chat, email, voice)
- Analytics on resolution rates
- Enterprise integrations
Pricing
PaidEnterprise pricing, quoted based on conversation volume.
Verify on the official pricing page →Decagon use cases
- 1Automating customer support tickets
- 2Deflecting repetitive support questions
- 3Multi-channel support automation
- 4Support team augmentation
Who is Decagon for?
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Discussion
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