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Front

AI-assisted shared inbox for team email and customer communication.

front.com
Screenshot of Front
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What is Front?

Front is a shared inbox platform that lets support, sales, and account teams collaborate on email, chat, and social messages from one place, with AI features that draft replies, summarize long threads, and route messages to the right teammate.

Key features

  • AI-drafted replies and thread summaries
  • Shared inbox collaboration (assign, comment, snooze)
  • Automation rules and SLA tracking

Pricing

Paid

Plans from ~$19/user/mo

Verify on the official pricing page →

Front use cases

  • 1Team email and customer support
  • 2Sales and account management inboxes
  • 3Cross-team message routing

Who is Front for?

Customer support teamsAccount managersSmall-to-mid size businesses

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