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Tools/Khoros

Khoros

AI-assisted platform for managing social media customer care at scale.

khoros.com
Screenshot of Khoros
Web

What is Khoros?

Khoros helps large brands manage social media and messaging customer care, using AI to route conversations, suggest responses, and surface trending issues across channels.

Key features

  • AI conversation routing
  • Suggested response drafting
  • Cross-channel social care management

Pricing

Paid

Custom enterprise pricing

Verify on the official pricing page →

Khoros use cases

  • 1Managing high-volume social media customer care
  • 2Routing conversations to the right team automatically
  • 3Surfacing trending customer issues across channels

Who is Khoros for?

Customer care teamsEnterprise brands

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