Podium
AI-powered messaging platform for local businesses to manage customer conversations.
podium.com
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What is Podium?
Podium centralizes text messages, webchat, and reviews into one inbox for local businesses, with an AI assistant that can respond to common customer questions, request reviews, and follow up on leads automatically.
Key features
- AI auto-replies to common customer text and chat messages
- Centralized inbox for texts, webchat, and reviews
- Automated review request campaigns after a purchase
- Lead follow-up automation for missed calls
Pricing
PaidPaid plans, pricing available on request
Verify on the official pricing page →Podium use cases
- 1Respond to customer texts and webchat from one inbox
- 2Automatically request reviews after a completed service
- 3Follow up on a missed call with an automated text
- 4Manage online reviews across multiple platforms in one place
Who is Podium for?
Local service businessesAuto dealerships & repair shopsHealthcare and dental practices
Reviews
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