tidio.com
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What is Tidio?
Tidio combines live chat with an AI chatbot (Lyro) trained on a business's own help content, answering common customer questions automatically and handing off to a human agent for anything it can't resolve.
Key features
- AI chatbot trained on a business's own help content
- Live chat widget with human handoff
- Pre-built flows for common e-commerce questions
- Integrates with Shopify and other e-commerce platforms
Pricing
FreemiumFreemium — paid plans from around $29/mo
Verify on the official pricing page →Tidio use cases
- 1Automatically answer common customer support questions
- 2Add a live chat widget with AI backup to a website
- 3Reduce support ticket volume for a small e-commerce store
- 4Qualify and capture leads through website chat
Who is Tidio for?
Small e-commerce businessesCustomer support teamsSolo online sellers
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