Community-ranked live chat ai tools.
Ranked by community votes and reviews · updated every few hours
Rank is based on a combination of real, ongoing signals from the AIPick community — not a paid placement or a one-time snapshot.
Rankings update automatically every few hours as new votes and reviews come in, and can change at any time — nobody can pay to move up this list.
AI customer service agent built into the Intercom support platform.
Intercom's Fin AI resolves customer support tickets automatically across chat and email using a company's help content, escalating to humans when it can't confidently answer.
E-commerce helpdesk with AI agents that resolve customer support tickets across chat, email, and social.
Gorgias is a customer support helpdesk built for online stores, combining a shared inbox across email, chat, and social channels with an AI agent that can autonomously resolve common order and shipping questions using live store data. It integrates deeply with e-commerce platforms to pull order status and customer history into responses.
Customer messaging platform with an AI agent that answers support questions from your help center.
Crisp is a live chat and customer messaging platform that includes an AI-powered chatbot capable of answering questions using a connected knowledge base, handing off to human agents when needed. It combines shared inbox, chatbot, and basic CRM features for small and mid-size support teams.
Live chat platform with AI-assisted automated responses.
Olark adds a live chat widget to a website with AI-assisted automated responses for common questions, routing more complex conversations to a human agent.
AI-assisted live chat platform for sales and customer support.
LiveChat gives websites a chat widget with AI-assisted response suggestions and automated routing, used by both sales and support teams to engage visitors in real time.