AI chat and helpdesk tools for customer-facing support.
50 tools · ranked by community votes and reviews
Rank is based on a combination of real, ongoing signals from the AIPick community — not a paid placement or a one-time snapshot.
Rankings update automatically every few hours as new votes and reviews come in, and can change at any time — nobody can pay to move up this list.
Enterprise platform for building AI chat and voice assistants across channels.
Kore.ai is a platform for building and deploying conversational AI assistants for customer service and employee support, across chat, voice, and messaging channels, with enterprise-grade controls.
Real-time AI voice tool that adjusts accents during live calls.
Sanas modifies a speaker's accent in real time during live phone calls, aimed at contact centers that want clearer communication between agents and customers without changing who's speaking.
AI-powered scheduling and forecasting platform for customer support teams.
Assembled forecasts customer support ticket and call volume with AI, then builds optimized agent schedules and tracks real-time staffing against demand for support and success teams.
No-code AI support agent trained on a company's own help docs and tickets.
eesel AI builds a support chatbot trained directly on a company's existing help center, past tickets, and internal docs, deploying it inside tools like Zendesk, Slack, or Intercom without custom code.
AI conversational chatbot built for e-commerce customer interactions.
Certainly builds AI chatbots specifically for e-commerce, handling product questions, order status, and guided selling conversations across a store's website and messaging channels.
AI-assisted guest management platform for hotels.
Canary Technologies automates hotel guest communication, digital check-in, and upsell offers with AI, aimed at reducing front-desk workload and increasing ancillary revenue.
AI phone agent built specifically for restaurants to answer calls.
Slang.ai answers restaurant phone calls with an AI voice agent, handling reservations, hours, and menu questions so staff aren't pulled away from the floor to answer the phone.
AI-assisted platform for managing social media customer care at scale.
Khoros helps large brands manage social media and messaging customer care, using AI to route conversations, suggest responses, and surface trending issues across channels.
AI-assisted customer success platform that tracks account health.
Catalyst unifies product usage, support, and billing data to score customer account health, using AI to flag churn risk and guide customer success managers on what to do next.
AI customer service agent built into the Intercom support platform.
Intercom's Fin AI resolves customer support tickets automatically across chat and email using a company's help content, escalating to humans when it can't confidently answer.