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50 tools in Customer Support

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Crescendo

AI customer service platform that blends automated and human support.

Automating tier-1 customer support ticketsBlending AI and human support coveragePaid
0

Xtell

AI chatbot for websites with flat pricing.

Freemium
0

Forethought

AI customer support automation platform that resolves tickets and routes complex ones.

Automatically resolve simple, repetitive support ticketsRoute a complex ticket to the agent with the right expertisePaid
0

Intercom Fin AI

AI customer service agent built into the Intercom support platform.

Automating first-line customer support responsesReducing ticket volume reaching human agentsPaid
0

Kore.ai

Enterprise platform for building AI chat and voice assistants across channels.

Building a custom customer service chatbotDeploying voice assistants across channelsPaid
0

Ada

Enterprise AI customer service platform focused on automated resolution at scale.

Automating tier-1 support at scaleReducing support team ticket volumePaid
0

PolyAI

Enterprise voice AI platform for automating customer service phone calls.

Automate high-volume customer service phone callsResolve common requests like bookings or account questions by phonePaid
0

Decagon

AI support agent platform for consumer and enterprise customer service.

Automating customer support ticketsDeflecting repetitive support questionsPaid
0

Cresta

Real-time AI coaching and copilot for contact-center agents.

Coaching agents during live customer callsIdentifying team-wide coaching gapsPaid
0

eesel AI

No-code AI support agent trained on a company's own help docs and tickets.

Building a support chatbot without custom developmentAutomating answers from existing help docsFreemium
0

Help Scout

AI-assisted customer support platform with a shared inbox and help center.

Customer support ticket managementSelf-serve help center contentFreemium
0

Jug.ai

AI chatbot that learns your website and deploys quickly.

Paid
0

Sierra

Enterprise AI customer service agent platform co-founded by Bret Taylor.

Automating tier-1 customer supportHandling order issues and refunds conversationallyPaid
0

Drift

AI-powered conversational marketing and sales chatbot platform.

Qualify website visitors into sales-ready leads automaticallyBook a sales meeting directly from a chat conversationPaid
0

Leena AI

Enterprise AI chatbot that automates HR and IT service desk requests.

Automate answering repetitive employee HR questionsLet employees reset a password or request leave via chatPaid
0

Catalyst

AI-assisted customer success platform that tracks account health.

Scoring customer account health automaticallyFlagging accounts at risk of churningPaid
0

Toma

AI phone agent that answers calls and books appointments for car dealerships.

Answering dealership calls after hoursAutomating service appointment bookingPaid
0

ChurnZero

AI-powered customer success platform that scores account health and churn risk.

Identify at-risk accounts before they churnAutomate low-touch check-ins for a large customer basePaid
0

QueryWing

AI website assistant for support, lead capture, and handoff.

Freemium
0

Zendesk AI

AI features built into the Zendesk customer support platform.

Automatically resolve simple, repetitive support ticketsGet a quick summary of a long back-and-forth support threadPaid
0

Slang.ai

AI phone agent built specifically for restaurants to answer calls.

Answering restaurant phone calls automaticallyTaking reservations without staff involvementPaid
0

Khoros

AI-assisted platform for managing social media customer care at scale.

Managing high-volume social media customer careRouting conversations to the right team automaticallyPaid
0

Canary Technologies

AI-assisted guest management platform for hotels.

Automating hotel guest communicationOffering digital check-in without front-desk linesPaid
0

Sanas

Real-time AI voice tool that adjusts accents during live calls.

Improving call clarity between agents and customersReducing miscommunication on support callsPaid
0