Browse AI Tools

50 tools in Customer Support

Gorgias

E-commerce helpdesk with AI agents that resolve customer support tickets across chat, email, and social.

Automating order-status and shipping supportManaging multi-channel customer support in one inboxPaid

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Voiceflow

Platform for designing and building AI chat and voice agents visually.

Design a chatbot's conversation flow visually before building itPrototype a voice assistant experienceFreemium

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Chatfuel

No-code AI chatbot builder for Facebook Messenger, Instagram, and WhatsApp.

Automate common customer questions on Instagram or MessengerCapture and qualify leads through a WhatsApp chatbotFreemium

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ManyChat

No-code chatbot builder for Instagram, Messenger, and WhatsApp marketing.

Automatically DM everyone who comments on an Instagram postAnswer common customer questions on Messenger or WhatsAppFreemium

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Wonderchat

No-code tool for building a custom AI chatbot from existing website content.

Turn an existing website into a customer-support chatbot instantlyAnswer common questions automatically using existing help docsFreemium

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Landbot

No-code chatbot builder for lead generation and conversational forms.

Replace a static lead-gen form with a conversational chatbotQualify leads automatically before a sales callFreemium

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Tidio

AI chatbot and live chat platform for small business customer support.

Automatically answer common customer support questionsAdd a live chat widget with AI backup to a websiteFreemium

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Smith.ai

AI-assisted virtual receptionist and call answering service for small businesses.

Get calls answered professionally without hiring in-house staffBook appointments automatically from an incoming callPaid

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Front

AI-assisted shared inbox for team email and customer communication.

Team email and customer supportSales and account management inboxesPaid

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Crisp

Customer messaging platform with an AI agent that answers support questions from your help center.

Answering common support questions automaticallyRunning live chat on a website or appFreemium

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Freshdesk

Customer support helpdesk platform with an AI agent (Freddy AI) for ticket automation.

Automatically resolve simple, repetitive support ticketsGet an AI-suggested response for an agent to review and sendFreemium

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Duve

AI-powered guest experience platform for hotels and short-term rentals.

Automate pre-arrival messages and check-in instructions for guestsAnswer common guest questions without manual staff repliesPaid

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Podium

AI-powered messaging platform for local businesses to manage customer conversations.

Respond to customer texts and webchat from one inboxAutomatically request reviews after a completed servicePaid

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Bland AI

AI phone agent platform for automating inbound and outbound calls.

Automating appointment reminder callsOutbound lead qualification callsPaid

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Retell AI

Developer platform for building AI voice agents that handle phone calls for support and sales.

Automating support call handlingRunning AI-driven outbound sales callsPaid

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Privas AI

AI website representative for answering product and company questions.

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Assembled

AI-powered scheduling and forecasting platform for customer support teams.

Forecasting support ticket volume ahead of timeBuilding optimized agent schedules automaticallyPaid

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Observe.AI

AI-powered contact center platform for call quality monitoring and agent coaching.

Review 100% of contact center calls instead of a small sampleIdentify specific coaching opportunities for individual agentsPaid

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Kustomer

AI-enhanced customer service platform with a unified conversation timeline.

Omnichannel customer supportAutomating repetitive ticket routingPaid

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Chatbase

No-code platform for building a custom AI chatbot trained on your own website, documents, and data.

Deploy an AI chatbot trained on a company's own content and docsAutomate answers to common customer support questionsFreemium

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Vitally

Customer success platform with AI-flagged churn risk and account health scores.

Spotting at-risk accounts before they churnPrioritizing customer success outreachPaid

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Maven AGI

AI customer support agent platform that resolves tickets across channels.

Automating customer support ticket resolutionDeploying one AI agent across chat, email, and voicePaid

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Certainly

AI conversational chatbot built for e-commerce customer interactions.

Automating product Q&A on an e-commerce siteGuiding shoppers to the right productPaid

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Gladly

Customer service platform organized around people, with AI answer suggestions.

Seeing full customer history across every channelGetting AI-suggested replies for support agentsPaid

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