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37 tools in Customer Support

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Gorgias

E-commerce helpdesk with AI agents that resolve customer support tickets across chat, email, and social.

Automating order-status and shipping supportManaging multi-channel customer support in one inboxPaid
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Smith.ai

AI-assisted virtual receptionist and call answering service for small businesses.

Get calls answered professionally without hiring in-house staffBook appointments automatically from an incoming callPaid
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Front

AI-assisted shared inbox for team email and customer communication.

Team email and customer supportSales and account management inboxesPaid
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Duve

AI-powered guest experience platform for hotels and short-term rentals.

Automate pre-arrival messages and check-in instructions for guestsAnswer common guest questions without manual staff repliesPaid
0

Podium

AI-powered messaging platform for local businesses to manage customer conversations.

Respond to customer texts and webchat from one inboxAutomatically request reviews after a completed servicePaid
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Bland AI

AI phone agent platform for automating inbound and outbound calls.

Automating appointment reminder callsOutbound lead qualification callsPaid
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Retell AI

Developer platform for building AI voice agents that handle phone calls for support and sales.

Automating support call handlingRunning AI-driven outbound sales callsPaid
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Privas AI

AI website representative for answering product and company questions.

Paid
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Assembled

AI-powered scheduling and forecasting platform for customer support teams.

Forecasting support ticket volume ahead of timeBuilding optimized agent schedules automaticallyPaid
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Observe.AI

AI-powered contact center platform for call quality monitoring and agent coaching.

Review 100% of contact center calls instead of a small sampleIdentify specific coaching opportunities for individual agentsPaid
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Kustomer

AI-enhanced customer service platform with a unified conversation timeline.

Omnichannel customer supportAutomating repetitive ticket routingPaid
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Vitally

Customer success platform with AI-flagged churn risk and account health scores.

Spotting at-risk accounts before they churnPrioritizing customer success outreachPaid
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Maven AGI

AI customer support agent platform that resolves tickets across channels.

Automating customer support ticket resolutionDeploying one AI agent across chat, email, and voicePaid
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Certainly

AI conversational chatbot built for e-commerce customer interactions.

Automating product Q&A on an e-commerce siteGuiding shoppers to the right productPaid
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Gladly

Customer service platform organized around people, with AI answer suggestions.

Seeing full customer history across every channelGetting AI-suggested replies for support agentsPaid
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Crescendo

AI customer service platform that blends automated and human support.

Automating tier-1 customer support ticketsBlending AI and human support coveragePaid
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Forethought

AI customer support automation platform that resolves tickets and routes complex ones.

Automatically resolve simple, repetitive support ticketsRoute a complex ticket to the agent with the right expertisePaid
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Intercom Fin AI

AI customer service agent built into the Intercom support platform.

Automating first-line customer support responsesReducing ticket volume reaching human agentsPaid
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Kore.ai

Enterprise platform for building AI chat and voice assistants across channels.

Building a custom customer service chatbotDeploying voice assistants across channelsPaid
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Ada

Enterprise AI customer service platform focused on automated resolution at scale.

Automating tier-1 support at scaleReducing support team ticket volumePaid
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PolyAI

Enterprise voice AI platform for automating customer service phone calls.

Automate high-volume customer service phone callsResolve common requests like bookings or account questions by phonePaid
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Decagon

AI support agent platform for consumer and enterprise customer service.

Automating customer support ticketsDeflecting repetitive support questionsPaid
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Cresta

Real-time AI coaching and copilot for contact-center agents.

Coaching agents during live customer callsIdentifying team-wide coaching gapsPaid
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Jug.ai

AI chatbot that learns your website and deploys quickly.

Paid
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